• Q2: What if the house I booked is not needed now? Can I get a refund?
If you cancel the contract unilaterally, the deposit will be refundable according to the terms of the contract, and we will do our best to help you sublet the house to other students to avoid your loss. However, the service fee and apartment application fee you paid to us are non-refundable.
• Q1.Can I cancel the booking?
Please ask our booking experts about the cancellation policy for your specific property